Family Housing Handbook
WELCOME!
Welcome to Family Housing at 麻豆官网首页入口免费. Below is your Family Housing Handbook. Please take the time to read through the handbook and become familiar with the policies and procedures regarding Family Housing at MSU Billings.
UNIVERSITY STAFF
Housing and Residence Life (406) 657-2333
(office)
Kelli Grantham
Associate Dean of Student Engagement (406) 657-2376 (office)
Codie Wahrman
Assistant Director of Housing & Event Support (406) 896-5827 (office)
Shelby Holsapple
IMPORTANT PHONE NUMBERS
Campus Police
(406) 657-2147
Housing & Residence Life Office (406) 657-2333
Petro Hall Desk
(406) 657-2586
Rimrock Hall Desk (406)
657-2580
Northwestern Energy (Electricity) (888) 467-2669
Montana-Dakota (Natural Gas) (800) 638-3278
Rights and Responsibilities
The success of the Family Housing community depends on the shared commitment of all tenants and occupants to foster a safe, respectful, and welcoming living environment. Every resident has the right to enjoy their home free from unreasonable disruption while also accepting the responsibility to respect the rights of others.
The Office of Housing & Residence Life is committed to supporting residents by providing a community that promotes safety, respect, and a positive living experience. Achieving this goal requires each tenant and occupant to actively contribute to maintaining a supportive and harmonious community.
Community Responsibilities
All tenants, occupants, and guests are expected to:
- Demonstrate respect, courtesy, and consideration toward others.
- Exercise self-control and sound judgment in their actions.
- Respect the rights, privacy, and property of fellow residents.
- Accept responsibility for their behavior and the consequences of policy violations.
- Address concerns respectfully and professionally whenever appropriate.
- Contribute to a positive community by working collaboratively with neighbors to resolve concerns before seeking University intervention whenever possible.
- Comply with all University Housing policies, procedures, and applicable University regulations.
Community Expectations
Residents are expected to help maintain an environment that supports the well-being of all community members. This includes, but is not limited to:
- Being mindful of noise levels and avoiding activities that may disturb neighbors.
- Following all University policies regarding smoking and tobacco use.
- Adhering to all policies and procedures outlined in this handbook.
- Complying with all federal, state, and local laws, including those related to alcohol and controlled substances.
- Ensuring that household members, co-lessees, and guests understand and comply with Family Housing policies and community expectations.
Conflict Resolution and Assistance
Residents are encouraged to communicate respectfully and work together to resolve concerns whenever possible. If assistance is needed, tenants should contact the Assistant Director of Housing & Event Support, who will work with the involved parties to help facilitate a resolution. If a situation requires an immediate response or presents a safety concern, residents should contact the University Police Department at (406) 657-2147.
When community concerns cannot be resolved through informal means, the matter may be referred to the Associate Dean of Students or other appropriate University officials for additional review and action in accordance with University policies.
RENTING AN APARTMENT
Family Housing Community
The MSU Billings Family Housing Community consists of 10 apartment units, including:
- Six (6) three-bedroom apartments
- Four (4) two-bedroom apartments
Each apartment includes:
- Washer and dryer hookups
- Electric range
- Dishwasher
- Refrigerator
- Central air conditioning
Monthly rental rates include water and garbage services. Tenants are responsible for establishing and paying all electricity and natural gas utilities.
Eligibility
To be eligible for Family Housing, the primary leaseholder must meet the following
requirements:
- Be admitted to and enrolled at 麻豆官网首页入口免费.
- Maintain enrollment in a minimum of 12 undergraduate credit hours or 9 graduate credit hours each semester unless an exception is approved in writing by the Associate Dean of Student Engagement.
- Be making satisfactory academic progress toward their degree.
- Applicants who have been admitted and intend to enroll for an upcoming semester may apply prior to registration. Proof of enrollment must be provided before move-in and occupancy is permitted.
Documentation of current course enrollment (such as a class schedule) must be submitted/verified prior to receiving apartment keys.
Family Housing Eligibility Categories
Family Housing is intended to serve students with qualifying family or household relationships.
Applicants must meet one of the following eligibility categories:
- Single parent with dependent child(ren)
- Documentation verifying legal dependency or at least 50% custody is required.
- Married student and spouse
- A valid marriage certificate or marriage license is required.
- Married student with spouse and dependent child(ren)
- A valid marriage certificate or marriage license and documentation verifying legal dependency or at least 50% custody of child(ren) are required.
- Other legally recognized household relationships
- Documentation supporting the legal relationship may be required. Domestic partnerships may be verified through documentation such as a jointly held financial account maintained for at least one year or other acceptable documentation approved by the University.
Residency Requirements
Family Housing apartments are intended solely for the approved household listed on
the lease.
- Only the leaseholder and approved immediate family members may reside in the apartment.
- Friends, extended family members, or other individuals may not establish residency within the apartment.
- Reasonable accommodations will be made for residents with disabilities who require a full-time live-in personal care attendant. Documentation supporting the accommodation request must be submitted through the University's established accommodation process.
Occupancy Limits
To promote health, safety, and comfort, occupancy is limited to the following (per
Fire Code):
Two-Bedroom Apartment
- Up to two (2) adults and two (2) children, or
- One (1) adult and two (2) children
Three-Bedroom Apartment
- Up to two (2) adults and four (4) children, or
- One (1) adult and four (4) children
The University reserves the right to determine appropriate occupancy in accordance with applicable health, safety, and housing regulations.
Summer Occupancy
Students who are not enrolled during the summer term may continue residing in Family
Housing provided they are pre-registered for the upcoming fall semester.
To remain eligible:
- Fall semester registration must be completed no later than May 1.
- Spring semester registration must be completed no later than December 1.
- All lease terms, rental payments, and Family Housing policies remain in effect throughout the summer occupancy period.
Loss of Eligibility
Residents who no longer meet the eligibility requirements for Family Housing are no
longer eligible to occupy a University apartment.
- The leaseholder must provide appropriate written notice and vacate the apartment within 30 days of receiving written notification from the University or as otherwise specified in the lease agreement.
- Failure to vacate by the required date may result in additional rental charges, administrative action, and any other remedies available under the lease agreement or applicable University policies.
- If the University determines that a leaseholder no longer meets eligibility requirements, the University may terminate the lease by providing a minimum of 30 days' written notice to vacate, unless otherwise permitted under the lease agreement or applicable law.
APPLICATION
Complete and return the appropriate Application for Family Housing with the application
fee of $25 and the appropriate required documents to:
MSU Billings Housing and Residence Life
1500 University Dr.
SUB 213
Billings, MT 59101
(406) 657-2333
Application Link:
Applications are reviewed and apartment assignments are made based on the date a completed application is received, the availability of an appropriately sized apartment, and the needs of the applicant household (including household size and approved disability accommodations). Applicants are responsible for keeping the Office of Housing & Residence Life informed of any changes to their mailing address, email address, or telephone number. Applications remain active for six (6) months from the date they are received. Applicants wishing to remain on the waiting list beyond six months must renew their application with the Office of Housing & Residence Life.
Apartment Assignment
Apartment assignments are based on:
- The date a completed application is received.
- Availability of an appropriately sized apartment.
- Placement on the Family Housing waiting list.
- Eligibility requirements outlined in this handbook.
When an apartment becomes available, the applicant will receive an offer of assignment. To accept the apartment assignment, the applicant must, within 10 business days of the offer (unless other arrangements have been approved by the Office of Housing & Residence Life):
- Sign and return the Family Housing Lease Agreement.
- Pay the required first month's rent that has been placed on the students鈥 account.
- Pay the required security and key deposits.
Failure to respond within the required timeframe may result in the apartment being offered to another eligible applicant. Applicants who choose to decline an apartment offer must notify the Office of Housing & Residence Life in writing within 10 business days. Failure to respond or provide written notification may result in forfeiture of the $25 application fee, and the apartment may be offered to another eligible applicant.
Lease Agreement
The Family Housing Lease Agreement remains in effect until terminated in accordance
with university policy or the terms of the lease. Eligibility for continued occupancy
is reviewed each semester and includes consideration of:
- Enrollment requirements.
- Academic progress.
- Compliance with University and Housing policies.
- Rental payment history.
Residents will be notified of any approved rental rate changes at least 30 days before the effective date.
Occupancy Changes
The leaseholder is responsible for ensuring that all approved occupants and legal
dependents residing in the apartment are listed on the current Lease Agreement.
Any change in household composition, including the addition or removal of an occupant or dependent, must be reported in writing to the Office of Housing & Residence Life immediately. When occupancy changes occur, an updated Lease Agreement may be required before the change becomes effective.
Deposits
Prior to taking occupancy, residents must submit:
- First month's rent.
- A $500 security (damage) deposit.
- A $50 key deposit.
The $25 application fee will be credited toward the required security deposit.
Rent Payments
Monthly rent is due on the first day of each month. Rent charges are placed on the
student's University account, allowing eligible financial aid to be applied toward
housing charges in accordance with university procedures. For residents moving in
after the first day of the month, the initial month's rent will be prorated. Full
monthly rent will be due beginning on the first day of the following month.
Late Payments and Delinquent Accounts
Residents are expected to make timely rental payments each month.
- A $30 late fee will be assessed for payments received after the 10th day of the month.
- If rent remains unpaid after the 25th day of the month, the University may begin the lease termination and eviction process. An additional $100 administrative fee may also be assessed.
- Repeated late payments or a pattern of delinquent account activity may result in termination of the Family Housing Lease Agreement in accordance with University policy.
Students with outstanding Family Housing balances may also have a hold placed on their University account, which may prevent registration, release of transcripts, or issuance of a diploma until the account has been paid in full.
STUDENT HANDBOOK AND CODE OF CONDUCT
- The lessee鈥檚 signature on the lease affirms the tenant and everyone else residing in the apartment agrees to abide by and support the rules, regulations, and policies as determined by 麻豆官网首页入口免费 within The Student Code of Conduct Handbook, the Family Housing Handbook, and the Family Housing Lease Agreement.
- The University reserves the right to terminate any lease Agreement if the lessee, or anyone residing in the apartment, violates the rules, regulations, or stipulations of The Student Affairs Handbook, Family Housing Handbook, or Family Housing Lease Agreement.
- The Student Affairs Handbook Link:
Lease Termination
Termination by the University
The University reserves the right to terminate a Family Housing Lease Agreement and
require a resident to vacate the apartment when any of the following conditions occur,
including but not limited to:
- Failure to pay rent or other required housing charges in a timely manner.
- Repeated late payment of rent or a pattern of payment delinquency.
- Failure to establish required utility services in the leaseholder's name, when applicable.
- Failure of the leaseholder or any approved occupant to maintain eligibility for Family Housing.
- Failure of the leaseholder to maintain required student enrollment or remain in good academic standing, unless an approved exception has been granted.
- Violation of the terms and conditions of the Family Housing Lease Agreement or the policies outlined in this Family Housing Handbook.
- Violation of applicable University policies, procedures, or regulations, including those contained in the Student Code of Conduct.
- Behavior by the leaseholder, household members, or guests that unreasonably disrupts the rights, safety, or peaceful enjoyment of other residents.
- Submission of false, misleading, or fraudulent information on housing applications, lease documents, or other University records.
- Keeping an unauthorized pet or animal in the apartment.
- Conduct by the leaseholder, household members, or guests that poses a threat to the health, safety, or welfare of the Family Housing community.
The University will provide written notice of lease termination in accordance with the terms of the lease agreement, applicable University policy, and state law.
Termination by the Leaseholder
A leaseholder may terminate the Family Housing Lease Agreement at any time by providing
the Office of Housing & Residence Life with 30 days' written notice, unless otherwise
specified in the lease agreement.
Residents remain responsible for all lease obligations, including rent and applicable charges, through the effective date of the lease termination.
Individuals who voluntarily terminate their lease and later wish to return to Family Housing must submit a new housing application. Placement will be based on current eligibility requirements, apartment availability, and the date the new completed application is received. Previous residency does not guarantee priority
Check-In and Check-Out Procedures
Check-In
Upon arrival, the leaseholder will receive the key(s) to the assigned apartment and
complete the official check-in process with a representative from the Office of Housing
& Residence Life.
During check-in, the leaseholder and a Housing representative will conduct a thorough inspection of the apartment and complete an Apartment Condition Report (ACR). The inspection will document the condition of the apartment, furnishings, appliances, and any existing damage or maintenance concerns. Both parties will sign the completed inspection form, which will become the official record of the apartment's condition at move-in.
A printed copy of the Family Housing Handbook will be provided upon request.
Check-Out
Residents must provide the Office of Housing & Residence Life with at least 30 days
written notice of their intent to vacate, as required by the Family Housing Lease
Agreement. The written notice must include:
- Leaseholder's name
- Apartment address
- Telephone number
- Intended move-out date
- Forwarding address
The move-out date listed on the notice will be used to prepare the apartment for the next eligible applicant. If a resident vacates before the stated move-out date, they remain responsible for rent through the date indicated on the notice.
If a resident remains in the apartment beyond the stated move-out date without prior written approval, the original notice may become void, and the resident may be responsible for an additional 30-day notice period or rent until the apartment is reoccupied, as permitted by the lease agreement.
In emergency situations affecting the health, safety, or welfare of residents or the University community, the University may require a shorter move-out timeframe at the discretion of the Associate Dean of Student Engagement or their designee.
Scheduling a Check-Out
Residents must schedule a check-out appointment with the Office of Housing & Residence
Life at least three (3) business days before their intended move-out date. Before
the scheduled inspection, residents are expected to:
- Remove all personal belongings from the apartment.
- Thoroughly clean the apartment following the cleaning expectations outlined below.
- Disconnect any tenant-established utility or service accounts (such as cable or internet) and pay any outstanding balances.
- Submit a forwarding address to both the United States Postal Service and the Office of Housing & Residence Life.
- Return all apartment keys during the scheduled check-out appointment.
- Complete and sign the Apartment Condition Report with the Housing representative.
- Return Mailbox Keys to USPS.
Failure to return all issued keys will result in forfeiture of the $50 key deposit. If keys have been duplicated, lost, or are otherwise unaccounted for, residents will be charged the cost of replacing locks and keys.
Apartment Condition and Damage Assessment
Residents are responsible for maintaining their apartment in good condition throughout
their occupancy.
The leaseholder is financially responsible for damage to the apartment, furnishings, appliances, or University property caused by the leaseholder, household members, occupants, or guests beyond normal wear and tear.
Following check-out, the Office of Housing & Residence Life will inspect the apartment and determine whether charges are necessary for cleaning, repairs, or replacement of University property. Damage charges will be assessed in accordance with University policies and the terms of the lease agreement.
Examples of chargeable damages include, but are not limited to:
- Damage beyond normal wear and tear.
- Excessive nail holes, wall anchors, dents, or holes.
- Burns, scorch marks, or smoke damage.
- Damage to walls, doors, windows, trim, flooring, cabinets, or countertops.
- Damage to appliances or University furnishings.
- Excessive cleaning required due to resident neglect.
- Removal, disposal, or storage of abandoned personal property.
- Replacement or repair of damaged or missing University property.
Normal wear and tear resulting from ordinary use will not result in charges.
Improper Check-Out
Residents who fail to complete the required check-out process may be assessed an Improper
Check-Out Fee of $100 and may forfeit part or all of their security deposit.
An improper check-out may include, but is not limited to:
- Failing to schedule a check-out appointment.
- Failing to attend the scheduled appointment.
- Leaving without returning keys.
- Vacating the apartment without completing required documentation.
- Leaving personal belongings or excessive trash in the apartment.
Residents who are not prepared at their scheduled check-out appointment may also be assessed the Improper Check-Out Fee.
Cleaning Expectations
Residents are expected to leave the apartment in a clean and sanitary condition. Cleaning
charges may be assessed if additional cleaning by University staff or contractors
is required. Before vacating, residents should complete the following:
Kitchen
- Clean the oven, stovetop, burners, burner pans, racks, broiler drawer, and vent hood.
- Pull the stove away from the wall (when safe to do so) and clean behind and underneath.
- Clean all cabinets, drawers, shelves, countertops, and the kitchen sink.
- Defrost and thoroughly clean the refrigerator and freezer, including shelves, drawers, top, sides, and underneath the appliance (when accessible).
- Leave the refrigerator clean, dry, and set to a low operating temperature.
Do not use knives, screwdrivers, or other sharp objects to remove ice from the freezer. Damage resulting from improper defrosting will be charged to the resident.
Bathrooms
- Thoroughly clean the toilet, sink, vanity, mirrors, medicine cabinet, bathtub, and shower.
- Remove soap residue, mildew, and mineral buildup.
- Clean beneath sinks and around plumbing fixtures.
- Do not use abrasive cleaners on fiberglass surfaces or wax tile flooring.
Living Areas and Bedrooms
- Clean all walls, doors, trim, baseboards, light switches, outlet covers, windowsills, and door frames.
- Clean closets, cabinets, drawers, and shelving.
- Remove cobwebs and dust from ceilings, corners, vents, and light fixtures.
- Replace any burned-out light bulbs.
Floors and Windows
- Mop all hard-surface flooring.
- Vacuum all carpeted areas.
- Clean interior windows, tracks, and windowsills where safely accessible.
- Residents are not responsible for cleaning exterior windows on upper-level apartments.
Exterior Areas
- Remove all trash and personal belongings.
- Pick up litter surrounding the apartment entrance.
- Leave patios, walkways, and exterior areas clean and free of debris.
The University will arrange for routine professional carpet cleaning after residents vacate.
Outstanding Financial Obligations
The University reserves the right to place a hold on a student's University account
for any outstanding Family Housing balance. A hold may restrict registration, release
of official transcripts, issuance of diplomas, or other University services until
the account has been paid in full.
MAINTENANCE
If there is a maintenance problem during normal business hours (8:00am-5:00pm, Monday-Friday),
please contact the Housing and Residence Life Office at 657-2333 to report the problem. It
is also encouraged that you visit the Online Maintenance Request Form which can be
found at this link:
These requests are checked daily. Please be as specific as possible when completing this request.
**If a problem occurs after office hours (8:00am-5:00pm, Monday-Friday) and is an emergency situation, please contact the Campus police at (406) 657-2147.**
All maintenance costs will be paid by the University unless the cause is found to be willful misuse or negligence by the lessee. The response time will depend on the nature and severity of the maintenance problem, but we will ensure that all problems will be reported immediately to the Facility Services Department. When calling in a maintenance problem to either the Housing and Residence Life Office or the Assistant Director of Housing & Event Support, it is very important to give your name, apartment number, phone number, and the best time to reach you at home. Please be very specific about the problem and location. All issues will be assumed that our staff can enter when you are not there unless stated otherwise. We want to help keep the apartment in orderly condition by repairing items when they become faulty or damaged. All breakage, damage, and the general maintenance and repair needs for the apartment and the apartment areas (lighting, sidewalks, parking, etc.) should be reported.
THE DEFINITION OF EMERGENCY MAINTENANCE IS:
- Something that could or will cause physical harm to resident(s).
- Something that could or will cause physical damage to property or structures.
EXAMPLES OF EMERGENCY SITUATIONS that require maintenance personnel to be called are:
- Gas leaks
- Loss of heat
- Loss of electricity
- Water leaks or broken water lines
- Frozen water pipes
- Plugged sewer lines and/or toilets
- No hot water
- Refrigerator not operating properly
EXAMPLES OF NON-EMERGENCY SITUATIONS that do not require maintenance personnel to be called after normal business hours are:
- No heat when temperature is above 50 degrees
- Removing objects from drains such as contact lenses, ring, etc.
- Plugged sinks or bathtubs
Report all necessary repairs immediately to save unnecessary repair charges-minor problems can quickly become major ones with major repair costs to match. If tenant neglect or abuse causes the damage, they are liable for repair/maintenance costs. If the window or screen in the apartment becomes broken, the replacement costs will be billed to the tenant.
Residents and other occupants are not permitted to modify either the inside or outside structure of the apartment or the apartment areas without written permission from the Office of Housing and Residence Life.
This includes:
- Additional shelving, painting, wallpapering, screen doors, placing semi-permanent signs outside of the apartment, hanging laundry wire or string, installing antennas, and modifying landscaping.
- Modifications made without permission could result in charges or repairs to restore the structure to its original form.
Maintenance Access and Response Procedures
The Office of Housing & Residence Life and University Facilities personnel are committed
to maintaining Family Housing apartments in a safe, functional, and well-maintained
condition. From time to time, University personnel may need to enter apartments to
perform routine inspections, preventative maintenance, repairs, maintenance requests,
or other necessary work.
Scheduled Entry
Whenever possible, residents will receive advance notice by email before routine inspections,
preventative maintenance, or other scheduled work requiring entry into an apartment.
University Right of Entry
The University reserves the right to enter a Family Housing apartment without prior
notice when reasonably necessary to:
- Respond to emergency situations involving the health or safety of residents or the community.
- Complete requested or necessary maintenance or repairs.
- Perform preventative maintenance or inspections.
- Protect University property.
- Address conditions that may violate the terms of the lease agreement or University policy.
Except in emergencies, maintenance work is generally performed between 9:00 a.m. and 5:00 p.m., Monday through Friday. If University personnel enter an apartment when no resident is present, a notice of entry will be left indicating the date and time of entry, the reason for entering the apartment, and any work that was completed.
Maintenance Entry Procedures
When entering an apartment for maintenance or repairs, University personnel will:
- Knock on the apartment door and announce their presence.
- Allow a reasonable amount of time for a resident to respond before attempting entry.
- If there is no response, unlock the door using an authorized University master key, announce themselves again upon entry, and proceed only as necessary to complete the required work.
- Refrain from entering an apartment when a minor child is present without a responsible adult, except in an emergency where immediate action is necessary to protect life or property.
- Leave the apartment in a clean and orderly condition upon completion of the work.
If maintenance personnel observe damage to the apartment or University property beyond normal wear and tear, the condition will be documented and may result in charges to the leaseholder in accordance with the Family Housing Lease Agreement and University policies.
Apartment Care
Bi-Annual Apartment Inspections
The Office of Housing & Residence Life conducts bi-annual inspections of Family Housing
apartments to assess overall condition, identify maintenance needs, and ensure compliance
with health and safety standards.
Residents will receive at least 48 hours鈥 advance notice prior to any scheduled inspection. During inspections, staff will evaluate the general condition of the apartment, including cleanliness, safety concerns, and any damage or maintenance issues.
General Cleanliness and Sanitation
All residents are responsible for maintaining their apartment and its contents in
a clean, safe, and sanitary condition. For the health and safety of the entire community,
residents are also responsible for the care and cleanliness of shared spaces, including
walkways, stairwells, landings, and exterior entry areas.
Residents are expected to:
- Maintain their apartment in a clean and orderly condition at all times.
- Properly dispose of all trash and waste in designated dumpsters.
- Keep stairwells, hallways, landings, and patios free of clutter and personal items.
- Avoid storing items in shared or common areas.
Failure to maintain adequate cleanliness may result in cleaning charges or follow-up action by the Office of Housing & Residence Life.
Pest Prevention and Control
The Office of Housing & Residence Life provides routine pest control services in Family
Housing units as needed. Residents are responsible for promptly reporting any pest
concerns to the Housing Office so that appropriate treatment can be scheduled. If
pest issues are determined to be the result of poor housekeeping practices, negligence,
or improper food storage, the cost of pest control services may be charged to the
leaseholder.
To help prevent pest issues, residents are encouraged to follow these guidelines:
- Use trash cans with tight-fitting lids and line containers with plastic bags.
- Dispose of garbage regularly and do not allow trash to accumulate.
- Do not leave dirty dishes or food items in sinks or on countertops overnight.
- Store all food in sealed, airtight containers.
- Avoid using adhesive shelf liners or contact paper in cabinets, as they may attract pests.
- Do not leave paper bags, cardboard boxes, or newspapers in living areas for extended periods.
- Keep floors clean and free of crumbs and food debris.
- Store cleaning tools such as mops and sponges in clean, dry, and well-ventilated areas.
- Regularly clean cooking surfaces, including stovetops, ovens, and range hoods, to prevent grease buildup.
- Periodically (approximately every three months), carefully move major appliances such as refrigerators and stoves to clean behind and underneath them. Residents should take care to avoid damage to flooring during this process.
Proactive cleaning and proper food storage are the most effective methods of preventing pest-related issues in the home.
Safety Issues
Fire Safety
For resident safety, each Family Housing apartment is equipped with a fire extinguisher
located near the kitchen sink. Residents are expected to familiarize themselves with
its location upon move-in. Fire extinguishers must remain in their designated location
at all times and may not be relocated. Fire extinguishers are inspected by the University
on a regular basis. If a fire extinguisher is used, residents must immediately notify
the Office of Housing & Residence Life so it can be replaced.
All Family Housing units are also equipped with a fire sprinkler system designed to activate in the event of a fire.
Flammable or combustible materials, including but not limited to propane tanks, gasoline, kerosene, and fuel containers, are strictly prohibited inside apartments and on University Housing property. Residents should also refer to barbecue and outdoor cooking policies in the General Information section.
Smoke Alarms
Each apartment is equipped with a ceiling-mounted smoke alarm. Residents are responsible
for knowing the location of the alarm and understanding its function. When activated,
the smoke alarm will emit a loud audible alert. If the alarm emits a periodic beeping
sound, this typically indicates a low battery or system maintenance issue and should
be reported promptly to the Office of Housing & Residence Life.
Smoke alarms may be triggered by excessive smoke from cooking or steam from bathrooms. In these situations, residents should ventilate the apartment by opening windows and doors and using ventilation fans, if available. The alarm will stop once smoke or steam has cleared.
Tampering with, disabling, covering, or removing smoke detectors is strictly prohibited. Such actions may result in damage to the system and will activate a monitoring alert to emergency services. Any costs associated with repair or replacement of damaged safety equipment due to tampering will be charged to the resident.
Fire Prevention and Preparedness
Residents and household members are expected to take proactive steps to reduce fire
risk and ensure preparedness in the event of an emergency.
Prior to an emergency, residents should:
- Become familiar with all apartment exits and evacuation routes.
- Ensure all household members understand how to respond to a fire alarm.
- Keep exit pathways clear of obstructions at all times.
In the Event of a Fire
If a fire occurs:
- Call 911 immediately from a safe location.
- Provide the exact location of the emergency.
- Alert other residents in the building if it is safe to do so.
- Contact the University Police Department at (406) 657-2147 when it is safe and appropriate.
Do not re-enter the building until it has been declared safe by emergency personnel.
Fire Safety Responsibilities
Residents are required to comply with all University fire safety standards and applicable
fire codes.
To reduce fire risk:
- Do not store flammable liquids or hazardous materials inside apartments or University Housing facilities.
- Do not store items such as propane tanks, gasoline-powered equipment, or fuel containers in apartments, hallways, entryways, or common areas.
- Keep all hallways, entryways, and emergency exit routes clear of bicycles, furniture, and other obstructions at all times.
- Use electrical appliances safely and avoid overloading outlets or extension cords.
Compliance with fire safety policies is essential to maintaining a safe living environment for all residents.
General Information
Alcohol and Drug Policy
麻豆官网首页入口免费 complies with all applicable federal, state, and
local laws regarding alcohol and controlled substances.
- The possession or consumption of alcohol by individuals under the legal drinking age is prohibited and will be addressed through appropriate legal and University conduct processes.
- Open containers of alcohol are not permitted in public or common areas.
- Violations of alcohol or drug policies may result in disciplinary action, which may include referral to the University Police Department and/or removal from Family Housing.
- The possession of controlled substances is prohibited within the apartment community and will be referred to Campus Police. Disciplinary action will also take place as outlined in The Student Code of Conduct Handbook which can be found at: and may result in the cancellation of the Lease Agreement. In the event that a drug or alcohol violation occurs in the Family Housing apartments, the University will respond and may also involve local authorities.
- MSU Billings maintains a zero-tolerance approach to violations of University alcohol and drug policies.
Medical Marijuana Policy
Although Montana state law permits the use of medical marijuana by individuals holding
a valid and lawfully issued medical marijuana card, federal law prohibits the use,
possession, cultivation, or distribution of marijuana on property owned or operated
by institutions receiving federal funding, including 麻豆官网首页入口免费.
As a result, the possession of a valid medical marijuana card does not authorize a resident to use, possess, store, or distribute marijuana in any University Housing facility, including Family Housing apartments, University-owned property, or any University-controlled or public areas on campus.
- Contract Release Requests
- Residents who obtain a valid medical marijuana card after entering into a Family Housing Lease Agreement may submit a Contract Release Petition to the Office of Housing & Residence Life for review.
- All petitions are reviewed on a case-by-case basis.
- Submission of a petition does not guarantee approval.
- Approval of a contract release or any associated refund is not guaranteed and is determined based on University policy and individual circumstances.
Residents are encouraged to contact the Office of Housing & Residence Life for guidance regarding the petition process.
Appliances
Residents are responsible for the proper use, care of all appliances provided within
the apartment, including but not limited to the stove, refrigerator, dishwasher, washer,
and dryer (where applicable). Damage resulting from misuse, negligence, or improper
maintenance will be the responsibility of the leaseholder and may result in repair
or replacement charges.
Barbecue and Outdoor Cooking
Barbecues and outdoor cooking equipment must be used with extreme caution.
- All grills must be used at a safe distance from residential buildings.
- Propane tanks, charcoal, and other fuel sources must be stored and used outdoors only.
- Residents are responsible for safe operation, supervision, and cleanup associated with all barbecue equipment.
- Open flames and flammable materials must never be used in or near apartment interiors.
Bicycle Storage and Regulations
For the safety of all residents, bicycles must be stored in designated areas only.
- Bicycles may not be stored in stairwells, hallways, entryways, or any location that may obstruct pedestrian traffic or emergency evacuation routes.
- Improperly stored bicycles may be removed or relocated by University staff to maintain safety and accessibility.
Vehicle Maintenance
Parking lots and residential areas may not be used for vehicle repair or maintenance
activities that involve:
- Fluid drainage or leakage (oil, coolant, gasoline, etc.)
- Use of jack stands or other unstable lifting equipment
- Storage of tools or materials that create safety hazards
Residents are responsible for cleaning any accidental spills or leaks caused by their vehicle.
Violations of this policy may result in fines and/or disciplinary action, up to and including termination of the Family Housing Lease Agreement.
Child Abuse and Domestic Violence Reporting
The University encourages residents to report concerns related to suspected child
abuse, neglect, or domestic violence to the Campus Police Department and appropriate
local or state authorities. Reports of suspected abuse or violence will be reviewed
and may be referred to external agencies as required by law.
For the safety of the community, the Office of Housing & Residence Life reserves the right to take immediate protective action when necessary, which may include temporary removal of individuals from University Housing or other interim measures. In serious cases involving threats to safety, the University may terminate a lease agreement in accordance with applicable policy and law, which may include expedited action when warranted.
Children and Supervision
Residents are responsible for the supervision, safety, and conduct of all children
residing in or visiting their apartment.
- Children must be supervised at all times.
- Leaving children unattended may result in referral to University conduct processes and/or housing consequences, including possible termination of the lease agreement.
- Residents are financially responsible for any damage caused by children under their care.
Residents are encouraged to communicate directly with other families when concerns arise. If issues cannot be resolved informally, the Office of Housing & Residence Life may be contacted for assistance.
Safety Considerations for Children
Due to environmental features in and around Family Housing:
- Children must remain under supervision at all times, particularly near drainage ditches and other natural hazards.
- Swimming in drainage ditches is strictly prohibited.
- Residents should exercise caution in areas with steep slopes, particularly during winter months when sledding or similar activities may pose additional risk.
- Increased pedestrian and vehicle traffic may occur during campus events, including activities at Alterowitz Gymnasium. Additional supervision is strongly encouraged during these times.
Residents are responsible for ensuring that all reasonable precautions are taken to maintain the safety of children at all times.
Driving and Parking Restrictions
Driving or parking on sidewalks, landscaped areas, grass, or non-designated surfaces
is strictly prohibited. Violations may result in fines and/or disciplinary action.
Entry Into Apartments
The Office of Housing & Residence Life and Facilities Services are committed to respecting
residents鈥 right to privacy. However, authorized University personnel may enter apartments
when necessary to ensure safety, complete maintenance, or respond to emergency situations.
Whenever possible, residents will receive at least 24 hours鈥 written notice via email prior to entry.
Emergency Entry
In emergency situations, University personnel may enter an apartment without prior
notice. Examples include, but are not limited to:
- A smoke or fire alarm sounding when no resident is present.
- Emergency evacuation or safety checks.
- A resident requesting emergency assistance by phone or other communication.
- Situations where residents or property may be in imminent danger.
- Evidence or credible concern of unauthorized or dangerous entry into the apartment.
- A resident reported missing, unaccounted for, or not heard from over an extended period under concerning circumstances.
Lease Termination / Eviction
A Notice of Lease Termination (eviction notice) may be issued for violations of the
Family Housing Lease Agreement, University policies, or applicable laws. Residents
who receive a Notice of Lease Termination are required to:
- Correct the identified violation(s), if applicable, or
- Vacate the apartment within the timeframe specified in the notice.
Unless otherwise specified by University policy or applicable law, residents will typically be provided up to 30 days to vacate the apartment following issuance of the notice.
Firearms and Weapons Policy
For the safety of the community, the possession, storage, or use of firearms, weapons,
explosives, or hazardous materials is strictly prohibited in Family Housing and on
all University property.
Prohibited items include, but are not limited to:
- Firearms (including pistols, rifles, and shotguns)
- BB guns, airsoft guns, and pellet guns
- Ammunition
- Explosives or fireworks
- Dangerous chemicals or substances
- Any other item intended or capable of causing harm
Firearms and related items may be stored in accordance with University Police Department procedures when applicable and approved.
Policy Updates and Future Regulations
The University reserves the right to implement, revise, or update policies and procedures
as necessary to ensure the safety, security, and well-being of residents and the maintenance
of University property.
Policy updates will be communicated through official University channels, which may include email notifications, posted notices, or published handbook updates.
Garbage and Waste Disposal
Residents are responsible for properly disposing of all household waste in designated
containers and dumpster areas.
- Trash must not be left in hallways, stairwells, patios, or outside apartment doors.
- Improperly stored garbage may attract pests and create health and safety concerns.
- Disposal of hazardous materials鈥攊ncluding oil, grease, antifreeze, paint, or similar substances鈥攊n dumpsters or on University property is strictly prohibited.
Grounds, Gardens, and Exterior Spaces
Residents may use free-standing flowerpots; however, planting gardens or flowerbeds
in University-maintained grounds is not permitted.
The University Grounds Department is responsible for lawn care and maintenance, including mowing schedules and irrigation.
Guest Policy
Residents are welcome to host guests in Family Housing apartments. Residents are responsible
for the behavior of their guests at all times.
- Guests may not stay longer than seven (7) consecutive days without prior written approval from the Assistant Director of Housing & Event Support.
- Unauthorized or disruptive guests should be reported to the Office of Housing & Residence Life and/or the University Police Department.
- Guests are expected to comply with all University policies and Family Housing regulations.
Violations of policy by guests may result in responsibility being assigned to the leaseholder, including possible disciplinary action or lease termination.
Health and Safety Compliance
Residents are required to comply with all applicable city, county, state, and University
health and safety codes.
Upon proper notice, residents must promptly correct any identified health or safety violations within their apartment or surrounding area. This includes compliance with pest control measures, sanitation requirements, and other safety-related directives issued by University officials.
Failure to comply with health and safety requirements may result in follow-up action, including charges or disciplinary measures.
Insurance
The University encourages tenants to carry renter鈥檚 insurance. The University is not
liable for theft or damage to personal property and does not assume any liability
for personal injury. For protection from possible losses or personal injury, renters
are encouraged to look into appropriate and adequate insurance coverage. Recommended
renter鈥檚 insurance can be found at this link:
Internet and Television Services
The Office of Housing & Residence Life does not provide internet or television services
for Family Housing apartments. Residents are responsible for arranging and maintaining
their own internet and/or television service.
A commonly used provider in the Billings area is:
- Spectrum (Charter Communications)
Phone: (888) 438-2427
Residents may select any service provider of their choice.
Keys and Access
Apartment keys are issued exclusively to authorized residents and must not be shared,
loaned, or transferred to non-residents.
- Lost or missing keys must be reported immediately to the Office of Housing & Residence Life.
- Duplication of University-issued keys by outside vendors is strictly prohibited.
- Residents are responsible for safeguarding their keys at all times.
- If a resident is locked out, assistance may be obtained through the Office of Housing & Residence Life or the University Police Department.
- Temporary loaner keys, when issued, must be returned within 24 hours.
- Repeated lockouts requiring key assistance may result in additional charges.
Lawn Care and Exterior Maintenance
The University maintains exterior grounds, including mowing and landscaping, on a
scheduled basis. To support safe and efficient maintenance:
- Residents must remove personal items such as toys, hoses, sprinklers, lawn furniture, and other objects from lawns and outdoor areas prior to scheduled maintenance.
- The University is not responsible for damage to or loss of personal property left in exterior areas.
Light Bulb Replacement
Residents are responsible for replacing all burned-out light bulbs within their apartment,
including exterior entry lighting where applicable.
Mail and Package Services
Residents are responsible for establishing and managing their own postal mail services
through the United States Postal Service (USPS).
- Mailboxes are assigned through the local post office located at 841 S 26th St., Billings, MT.
- USPS delivers mail Monday through Saturday, excluding federal holidays.
- Residents must complete a change-of-address request with USPS prior to vacating the apartment.
- The University Housing Office and campus mail services do not manage or forward personal mail.
Mail services are not handled through the University Housing Office; however, campus mail drop boxes may be available for outgoing correspondence.
Noise and Community Expectations
Residents are expected to maintain reasonable noise levels and demonstrate consideration
for others in the community at all times. Noise disturbances may be addressed by University
Police or Housing & Residence Life staff when reported.
Examples of noise that may negatively impact other residents include, but are not limited to:
- Loud music or television
- Excessive noise from children or guests
- Disruptive outdoor activity
- Noise traveling through walls, floors, or common areas
Residents are expected to exercise courtesy and good judgment to ensure a respectful and supportive living environment for all community members.
Pets
Tenants and other occupants are not allowed to house pets in any University apartments,
with the exception of fish in a tank no larger than 25 gallons. See emotional support and service animals鈥 information.
Exterior Appearance of Residence
Residents are responsible for maintaining the exterior areas of their apartment in
a clean, safe, and orderly condition. This includes the front, sides, and rear of
the unit, as well as any associated outdoor areas.
Conditions that create a safety concern, nuisance, or unsightly appearance may be addressed by the Office of Housing & Residence Life and/or the University Police Department. Residents will be provided written notification and an opportunity to correct the issue within a specified timeframe.
Parking
All vehicles parked in Family Housing areas must display a valid Montana State University
Billings parking permit designated for Family Housing residents.
- Family Housing residents are issued designated parking permits through the University Parking Office.
- The annual cost of a Family Housing parking permit is $200, which includes two permits (one being a visitor pass) per household/unit or $250 for three permits (one being a visitor pass).
- Parking permits must be returned to the University Parking Office upon vacating Family Housing.
- Guest parking permits must be obtained through the University Police Department or Parking Office, as applicable.
- RVs, campers, boats, and other oversized recreational vehicles are not permitted in Family Housing parking areas.
- All vehicles must be in operational condition and properly registered.
For additional information, residents may contact the Parking Office at (406) 657-1704.
Private Enterprise and Commercial Activity
University Housing facilities are intended solely for residential use.
- The use of any Family Housing apartment or University property for business operations, commercial activity, or storage of goods for sale is strictly prohibited.
- Residents may not operate private enterprises or conduct business activities from their apartment or surrounding University Housing areas.
Reporting an Incident
All residents share responsibility for maintaining a safe, respectful, and supportive
living environment within Family Housing. Residents are encouraged to remain aware
of their surroundings and report any behavior or situations that may be concerning,
unsafe, or in violation of University Housing policies.
If a resident observes an issue, they are encouraged to take appropriate action by using a 鈥淪ee It, Say It鈥 approach.
Concerns may be reported through any of the following methods:
- Directly to a professional staff member in the Office of Housing & Residence Life
- Through the University Housing online incident reporting system, accessible via the Housing & Residence Life webpage
- Simply go to . Your right to remain anonymous will be protected to the best of our ability.
Prompt reporting helps ensure that concerns are addressed in a timely and appropriate manner, contributing to the safety and well-being of the entire community.
Roof Access
Residents and guests are strictly prohibited from accessing or being on the roofs
of any Family Housing or University Housing buildings at any time.
Local Schools
Children residing in Family Housing may attend the following Billings Public Schools:
- McKinley Elementary School
820 N. 31st Street | (406) 255-3853 - Riverside Middle School
3700 Madison Avenue | (406) 255-3740 - Billings Senior High School
425 Grand Avenue | (406) 247-2100
Security and Personal Safety
The Family Housing community is committed to maintaining a safe and welcoming environment
for all residents. Personal safety is a shared responsibility of all community members. Residents
are encouraged to immediately report any suspicious, unsafe, or unusual activity to
the University Police Department at (406) 657-2147. Residents should also promptly
report any damaged or non-functioning security features, including broken locks or
windows, to the Office of Housing & Residence Life.
Sidewalk Chalk
The use of sidewalk chalk is permitted as long as parents or guardians are responsible
for cleanup.
Skateboards, Rollerblades, and Similar Equipment
The use of skateboards, rollerblades, roller skates, and similar recreational equipment
is not permitted within Family Housing areas due to safety concerns.
Snow Removal Responsibilities
The University is responsible for snow removal in parking lots and primary pedestrian
walkways. Residents are responsible for clearing snow and ice from:
- Apartment entryways
- Steps and stairwells
- Landings and immediate access areas
Accumulated snow and ice in these areas may create safety hazards and must be removed promptly by residents.
Solicitation
To protect resident privacy and maintain a quiet residential environment, door-to-door
solicitation is prohibited in Family Housing. This includes, but is not limited to:
- Sales activities
- Distribution of flyers on doors or vehicles
- Uninvited solicitation by individuals or organizations
The only exception is when a resident has explicitly requested or authorized a delivery or service (e.g., food delivery, newspaper delivery). Residents who experience unauthorized solicitation should report concerns to the Office of Housing & Residence Life or the University Police Department.
Stairs and Stairwells
Stairs, stairwells, and related access routes must remain clear and unobstructed at
all times to ensure safe evacuation and access.
- Items may not be stored in stairwells, landings, or stair access areas.
- Motorcycles, mopeds, bicycles, and other equipment may not be stored in stairwells or patios.
Maintaining clear exit routes is a critical safety requirement for all residents.
STUDENT CODE OF CONDUCT
All MSU Billings students, Family Housing tenants and occupants, are required to follow
the Student Code of Conduct as outlined in The Student Code of Conduct Handbook. The Handbook can be found at this link:
All disciplinary matters will be handled through the Dean/ Associate Dean of Students鈥 Office.
Telephone Service
Residents are responsible for arranging and maintaining their own telephone service
directly through their chosen service provider.
Tobacco-Free Campus Policy
麻豆官网首页入口免费 is a tobacco-free campus. The use of all tobacco
products is prohibited on all University property, including Family Housing areas.
Prohibited products include, but are not limited to:
- Cigarettes
- Cigars
- Electronic cigarettes (vaping devices)
- Chewing tobacco
- Any other tobacco or nicotine delivery products
While possession of tobacco products is permitted, use of any tobacco product is strictly prohibited in all areas of campus, including apartments, patios, decks, parking lots, sidewalks, and common areas. Violations of the Tobacco-Free Campus Policy may result in referral to the University conduct process. Repeated or severe violations may result in additional disciplinary action, including termination of the Family Housing Lease Agreement.
Residents seeking support to quit tobacco use are encouraged to contact Student Health Services or obtain a 鈥淨uit Kit鈥 available in the Petro Building foyer.
- Link for more information: /geninfo/tobacco-free_campus/index.htm
- Tobacco Free Campus Map: /geninfo/tobacco-free_campus/pdf/Tobacco_Free_Map.pdf
Trespassing
Individuals who are not residents or authorized guests of Family Housing are not permitted
in apartment areas and may be asked to leave at any time by Housing staff or the University
Police Department. Residents are responsible for the behavior of their guests at all
times. Guests who violate University policies or community expectations may be asked
to leave and/or denied future access to Family Housing. The University reserves the
right to restrict or deny access to Family Housing areas to any non-resident at its
discretion.
Utilities
Residents are responsible for establishing and maintaining utility services for electricity
and natural gas in their name within one (1) week of move-in. Failure to transfer
utilities in a timely manner constitutes a violation of the Family Housing Lease Agreement.
Utilities are provided by the following vendors:
- Electricity: Northwestern Energy 鈥 (888) 467-2669
- Natural Gas: Montana-Dakota Utilities 鈥 (800) 638-3278
Water, sewer, and garbage services are included in the monthly rent.
Vehicle Plug-Ins
Electrical outlets for vehicle engine block heaters are not provided in Family Housing
areas. The use of extension cords running from apartments to vehicles is strictly
prohibited due to safety and fire risk concerns.
Water Use, Car Washing, and Portable Pools
Outdoor water access may be used for approved purposes such as watering plants and
general household use.
Residents may use temporary, movable children鈥檚 pools under the following conditions:
- Pools must be actively supervised by an adult at all times when in use.
- Pools must not damage lawns, landscaping, or University property.
- Pools must be drained and removed when not in use.
Car washing on University property is subject to water conservation guidelines and may be restricted during certain conditions.